Terms and Conditions
Effective Date: May 16, 2026
Last Updated: May 16, 2026
Welcome to our website. These Terms and Conditions govern your access to and use of our website, digital services, and digital products. By accessing our website or purchasing our services and products, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
1. Definitions
In these Terms and Conditions:
- “Company,” “We,” “Us,” or “Our” refers to the digital agency operating this website.
- “User,” “Client,” or “You” refers to any person accessing the website or purchasing services/products.
- “Services” refers to digital agency services including web design, SEO, digital marketing, graphic design, AI automation, branding, and related services.
- “Digital Products” refers to downloadable or online digital items including templates, software, graphics, marketing resources, and other digital assets.
2. Use of Website
By using this website, you agree:
- To use the website only for lawful purposes
- Not to misuse, disrupt, or damage the website
- Not to attempt unauthorized access to systems or data
- Not to copy or reproduce website content without permission
- Not to use the website for fraudulent or harmful activities
We reserve the right to suspend or terminate access for violations of these terms.
3. Services
Our company provides professional digital services including but not limited to:
- Web design and development
- SEO services
- Digital marketing
- Social media management
- Graphic design
- Branding solutions
- AI automation services
- Software and digital consulting
All services are subject to project scope, timelines, pricing, and agreements discussed with the client.
4. Project Terms
4.1 Client Responsibilities
Clients agree to:
- Provide accurate project information
- Submit required content and materials on time
- Review and approve deliverables promptly
- Maintain clear communication during the project
4.2 Delays
Project timelines may be affected if:
- Required information is delayed
- Feedback is not provided on time
- Scope changes occur during development
We are not responsible for delays caused by the client or third-party providers.
5. Payments & Billing
5.1 Pricing
All pricing for services and digital products is displayed or agreed upon before purchase.
5.2 Payment Terms
- Payments may require advance deposits
- Remaining balances must be paid according to agreed timelines
- Late payments may result in project suspension
5.3 Taxes
Applicable taxes may be added based on local laws and regulations.
6. Refund Policy
6.1 Digital Services
Refunds for services may be considered only under specific circumstances and according to agreed project terms.
Completed work, consultation fees, strategy development, and partially completed services may not be refundable.
6.2 Digital Products
Due to the nature of downloadable digital products:
- All digital product sales are generally non-refundable
- Refunds may only be provided in cases of duplicate payments or technical issues verified by our team
7. Intellectual Property
All website content, branding, graphics, logos, software, text, designs, and digital products remain the intellectual property of the company unless otherwise agreed in writing.
Users may not:
- Copy or redistribute digital products
- Resell downloaded materials
- Modify or reproduce copyrighted content
- Use our branding without permission
Ownership of completed custom project files may transfer only after full payment is received.
8. License & Usage Restrictions
Purchased digital products are licensed for personal or authorized business use only.
Users may not:
- Resell or redistribute products
- Share downloads publicly
- Claim ownership of original designs or assets
- Use products for illegal activities
Violation of licensing terms may result in legal action.
9. Third-Party Tools & Services
Our services may integrate with third-party platforms including:
- Hosting providers
- Payment gateways
- Analytics tools
- Advertising platforms
- Social media services
We are not responsible for:
- Third-party downtime
- Service interruptions
- External policy changes
- Data loss caused by third-party systems
Users are also subject to the terms and policies of those third-party providers.
10. Website Availability
We strive to keep the website operational at all times; however, we do not guarantee uninterrupted availability.
We reserve the right to:
- Modify website features
- Suspend services temporarily
- Update content without notice
- Restrict access when necessary
11. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
- Indirect or consequential damages
- Business interruption
- Loss of profits or revenue
- Loss of data
- Delays caused by third parties
- Website downtime or technical errors
Use of our services and website is at your own risk.
12. Indemnification
You agree to indemnify and hold harmless the company, employees, partners, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:
- Violation of these terms
- Misuse of our services
- Infringement of third-party rights
- Illegal or unauthorized activities
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and process user information.
14. Termination
We reserve the right to suspend or terminate services or website access if:
- Terms are violated
- Fraudulent activity is suspected
- Payments remain unpaid
- Abuse or harmful conduct occurs
Termination does not remove outstanding payment obligations.
15. Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.
Continued use of the website after updates indicates acceptance of revised terms.
16. Governing Law
These Terms and Conditions shall be governed and interpreted according to the laws applicable in your jurisdiction.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the appropriate courts.
17. Contact Information
If you have questions regarding these Terms and Conditions, please contact us:
Company Name: Your Company Name
Email: info@gray-jay-931541.hostingersite.com
Phone: +91 9605566055
Website: www.gray-jay-931541.hostingersite.com
Address: Kerala, India
18. Acceptance of Terms
By accessing our website, purchasing digital products, or using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.